1. Prohibited use
Do not use Giant Pay for laundering proceeds of crime, fraud, financing prohibited activity, evading restrictions or concealing the source or destination of funds. Accounts and payment details must be used with the holder's authorization.
2. Review before payout
Incoming payments are reviewed manually using the transaction reference, expected amount and submitted recipient details. A submitted hash alone does not confirm a payment. Conflicting information or suspicious activity may cause the order to remain under review or the evidence to be rejected.
3. Identity and source-of-funds checks
Verification may be required when a configured direction threshold is reached or a review identifies a concern. The operator must explain the information required and the approved submission channel. Do not upload identity documents to ordinary support conversations. An order requiring verification cannot proceed to payout until the check is approved.
4. Refusal, refunds and records
The operator may decline an exchange that cannot be verified or is not permitted. A refund is reviewed separately and is not sent to an unrelated third party without verification. Order histories and administrative decisions are retained for reconciliation, disputes and applicable obligations. This website does not claim automated blockchain screening or regulatory certification.